Privacy Policy

Tradesman Technology (“we,” “us,” or “our”), a registered DBA of TACK TECHNOLOGY PARTNERS LLC, respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or communicating with us, you agree to the practices described below.

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01 Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information you provide

• Contact details such as your name, business name, email address, mailing address, and phone number.
• Information you submit through forms, including service inquiries, quote requests, and consultation bookings.
• Any other information you choose to share when you contact us by email, phone, or text message.

Information collected automatically

• Device and usage data such as IP address, browser type, pages viewed, and referring pages.
• Cookies and similar technologies, including analytics tools such as Google Analytics, used to understand site usage and improve our services.

02 How We Use Your Information

• To respond to your inquiries and provide the services you request.
• To schedule, confirm, and remind you of appointments and consultations.
• To send account, service, and transactional updates.
• To send you messages you have consented to receive, including by SMS/text where you have opted in.
• To operate, maintain, and improve our website and services.
• To comply with legal obligations and enforce our terms.

03 SMS / Text Messaging

If you provide your mobile phone number and opt in, we may send you text messages related to the services you have requested. The categories of messages may include appointment reminders, booking confirmations, account and service notifications, and customer-care responses.

• Consent: By providing your mobile number and opting in (for example, by submitting a form, checking a consent box, or replying to confirm), you consent to receive text messages from Tradesman Technology at the number provided. Consent is not a condition of purchasing any goods or services.
• Message frequency: Message frequency varies based on your interaction with us.
• Rates: Message and data rates may apply, depending on your mobile carrier and plan.
• Opt-out: You can cancel at any time by replying STOP to any message. After you reply STOP, we will send a confirmation and will not send further messages unless you opt in again.
• Help: Reply HELP for assistance, or contact us using the details in the Contact section below.

04 How We Share Information

We do not sell your personal information. We may share information only in the following limited circumstances:

• Service providers: With vendors who perform services on our behalf — such as hosting, analytics, email delivery, and messaging platforms — and who are bound to protect your information and use it only to provide those services.
• Legal requirements: When required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of assets, subject to the protections in this policy.

As stated above, mobile opt-in data and SMS consent are excluded from all sharing except with the service providers strictly necessary to deliver the messages you requested, and are never shared for marketing or promotional purposes.

05 Cookies and Analytics

We use cookies and similar technologies to operate the site, remember your preferences, and measure performance. We use analytics services such as Google Analytics to understand how visitors use our website. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

06 Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

07 Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

08 Your Choices and Rights

• You may opt out of text messages at any time by replying STOP.
• You may unsubscribe from marketing emails using the link in those emails.
• You may request access to, correction of, or deletion of your personal information by contacting us.
• Depending on where you live, you may have additional rights under applicable privacy laws.

09 Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

10 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be posted on this page. Your continued use of the website after changes take effect constitutes acceptance of the updated policy.

11 Contact Us